Fitness Frequently Asked questions

It is my first time coming to class? What should i do?

  1. Signup and pay online before you arrive. (This allows the teacher to know a new client is coming to class).

  2. Arrive 15 minutes prior to class starting.

  3. Come ready to work and have a good time.

  4. What if I can get there early the first day, you will need to choose another time to come for your first class.

  5. Make sure to come to 4660 Carpinteria the FITNESS studio. 4670 is the SPARK45 Physical Therapy Office, and is usually locked during classes.

What do I need to bring to Class?

  1. A positive and open attitude and a water bottle. We provide the water you bring the container.

  2. For your first class MEGA class, you will need to bring grip socks or you can purchase in the studio.

  3. For cycling, please bring sneakers and/or cycling shoes. Our bikes have cages for sneakers and SPD clips.

  4. We have towels for you to use in the studio.

What ARE Classes like on the MEGA?

  1. It is high intensity and low impact.

  2. It is face paced and slow moving.

  3. We move from one move to the next as seamlessly as possible.

  4. It is lots of fun.

  5. You may (we hope you do) sweat and shake.

What ARE Classes like on the bike?

  1. It is 45 minutes of fun working on the bike.

  2. Key is form so we use the core muscles.

  3. Classes including warmup, WORK, cooldown, and stretching

  4. We simulate positions you would actually do on a bike.

Where do I park?

  1. We have parking located on the Ventura side of the studio (closest to Linden ave). Any spot marked SPARK45 or commercial is good for you to park in during class.

  2. Also street parking is all 90 minutes and class is just 45 so you will be done before you need to move the car.

How long is class?

  1. ALL Classes are 45 minutes in length.

  2. We start on time.

  3. We end of time.

What if I am running late?

  1. If you are late, there is a chance your spot might be taken if there is another client there waiting for the space.

  2. Also, if the class has started on a side (left or right) you will not be able to take class as we do not go make to make up the moves.

  3. These both count as a late cancellation.

What is cancellation policy?

  1. In order to avoid loss of a class or a late cancellation fee, you need to cancel your class at least 12 hours prior to the start of class.

  2. If you are using a single class or a class pack, you will lose the class plus a $20 if you more than once per quarter.

  3. If you are on the unlimited 30 or 90 day membership plan, you will be charged a $20 late cancel fee and/or a $30 NO-show Fee.

  4. Cancellation must be completed online through the website or the SPARK45 App.

What is your refund policy?

  1. We do NOT allow refunds. Please note all sales are final. This applies to classes as well as merchandise.

What if my class package expires?

  1. If you did not use your classes in the timeframe allowed (this varies depending on the package), the remaining balance reverts to single use class pricing (drop-in rate of $35 per class. You lose the discounted rate, but not the value you purchased.